Training Modules & Consultancy Services

Services provided by SD Consulting

Training

  • Service-based Sales
  • How to systematize service and product suggestion at the point of sale
  • Customer Satisfaction and Loyalty
  • Customer Service
  • Managing Difficult Situations
  • Business English

Coaching

  • Leadership Management
  • Management
  • Coaching
  • Public Speaking
  • Influencing Communication
  • Team Building
  • Efficient Communication
  • Interview Techniques
  • Managing and Eradicating Absenteeism
  • Time Management

Development

  • Market Research
  • The Business Plan
  • The Marketing Plan
  • Launching and Monitoring Products and Services
  • Managing Event Projects
  • Enterprise Creation Advice and Assistance
  • Franchise Creation Advice and Assistance

Training module themes are being constantly updated to respond to the evolving needs of businesses and organizations.

ABOUT ME

Skander DahaneSkander Dahane

Director/Consultant, SD Consulting


SD Consulting was founded in February, 2011 by 35 year-old and Marseille-born and bred Skander Dahane.

With a Maitrise in Applied Foreign Languages from Aix-en-Provence University and a DESS diploma in International Commerce from Euromed Management School in Marseille, Skander has extensive experience in marketing, advertizing, management and training.

Qualified in Leadership Management at the leading American institute Wilson Learning in 2011, and in Public Speaking, Skander simultaneously occupied the post of External Consultant for Training and Development for the UK broker KnowledgePool and ACS Europe at the Xerox Company.

Since then, he has been training employees -from new arrivals up to regional directors¬- in “soft skills”, using both software and training modules, mainly for Hertz, Advantage and Hertz Equipment, in France, Spain, Switzerland, the Benelux, the UK and Ireland.

NAVIGATION